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Customer Relationship Management Software

Atlantic Global's Customer Relationship Management software enables your organisation to manage every aspect of your internal and external customer interactions.  Highly configurable the software provides more than basic CRM functionality by allowing you to build business dashboards and to support internal processes.

Build Bespoke Business Dashboards

Unlike traditional Customer Relationship Management Software, Atlantic Global provides your organisation with the ability to build bespoke business dashboards.  Whether you require to track sales, manage helpdesk queries or to store all of your project documentation in a central repository, Atlantic Global enables you to build bespoke dashboards specifically designed for your users needs.  Due to Atlantic Globals robust security backbone, different versions of different dashboards can be provided to individually users to help cater for the most complex of requirements.

Support Internal Business Processes

Atlantic Global OnDemand enables you to define processes by linking actions in the system.  For example, with Atlantic Global's Process Support option you can easily build a change request, holiday request, resource request or purchase request process into the system. 

Capture all Customer Communication

In its most basic format Atlantic Global OnDemand can be used to capture all of your customer communication. Through defining actions and action views your users can easily access all communication such as calls, proposals and support issues at the click of a button.

Configurable Reporting

Atlantic Global OnDemand includes a bespoke report writing interface, allowing you to produce ad hoc reports to meet all of your customer relationship management reporting needs.