Hosted services 'get boost from downturn'

Nearly 20 per cent of IT experts are using more hosted IT services such as resource scheduling software due to the current economic climate, it has been found.

Research from Forrester interviewed 2,300 executives in IT from North America and Europe, making it the company's largest annual study of telecommunications spending in small and medium-sized businesses.

Ellen Daley, vice president and research director at Forrester, said: "While the down environment is making most technology areas suffer, managed services is getting a boost as firms look for more flexible payment models that limit capital expenditure but also can keep them current with technology changes that help their firm."

She added that this further accelerates the move to a completely new system of telecoms, networks and baseline technology in the workplace.

For over 25 years, Forrester has been working with professionals from major companies and provides proprietary research, customer insights, consulting, and peer-to-peer executive programmes, now covering 20 key areas.

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